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Automation and CRM CIEREM · WhatsApp · Email · Pipeline · Agenda

Every inquiry, answered.
Every follow-up, done.

We implement CIEREM, the CRM we work with, and automate what you do by hand today: replies, follow-ups, reminders, scheduling and tasks for your team, with all your channels in one place. All within the MD+ Plan: one monthly fee that also covers all your marketing.

CIEREM, your CRM, implemented and connected Automatic replies, 24/7 No minimum term
Friday, 9:47 pm: an inquiry comes inWith CIEREM and automations Live
21:47 An inquiry comes inOn WhatsApp, asking for a quote New
21:47 Automatic replyWith their name and the catalog options Automatic
Monday 9:05 am · meeting bookedNobody had to remember a thing. For illustration
Google Partner Meta Business Partner CIEREM Platinum Partner MercadoLibre certified consultancy Tiendanube Specialist Semrush Agency Partner Bing Ads Partner Google Workspace WooRank Expert Google Partner Meta Business Partner CIEREM Platinum Partner MercadoLibre certified consultancy Tiendanube Specialist Semrush Agency Partner Bing Ads Partner Google Workspace WooRank Expert
Chapter 1 · How you follow up on inquiries today

What you do by hand today can run on its own.

Inquiries come in. The problem is what happens next: who replies, when, and who remembers to follow up. Tap what's happening to you today.

Tap the ones that apply to you0/12
You'll see how much of your day-to-day can run on its own.
I want you to review my follow-up

Each of those problems is a task that can be automated. Pick them.

Next: Chapter 2 · What to automate
Chapter 2 · What to automate

Pick what you do by hand today. See how it looks automated.

Tap each task and watch the journey an inquiry follows in CIEREM come together: what happens, when, and who gets notified. Whatever you pick is saved for your proposal.

Tasks someone on your team does today3 of 8 selected

For illustration: timing and messages are defined with you, based on how your business sells.

When an inquiry comes in
InstantlyThe person receivesWelcome WhatsApp and email, with their name and options.
InstantlyThe CRM recordsGoes into CIEREM with source, channel and stage.
The next dayYour team receivesTask for the salesperson and a message if there's no reply.
Automated tasks3 of 8
First replyInstantly
Forgotten follow-upsNone
Unrecorded inquiriesNone
I want to automate these 3 tasks

For that journey to work, there are six workstreams we handle together.

Next: Chapter 3 · What we do
Chapter 3 · What we do

Six workstreams, one team. From inquiry to customer.

Diagnosis, CRM, channels, automations, integrations and team. We work on them together, because a CRM only pays off when everyone uses it and the tasks run on their own. Explore them. And if what you need is more inquiries, take a look at our sales funnel service.

01 · Processes Diagnosis of your sales process Before setting anything up, we understand how you sell.

We map how an inquiry comes in, who handles it, what happens next and where it gets lost. From there we define what to automate first and what your pipeline should look like.

What we do Map of how an inquiry comes in and moves forward Channels, tools and people Pipeline stages and owners What to automate first Goals: response, follow-up and closing
What you get
Process mapAutomation plan

But every business handles inquiries and sells in its own way.

Next: Chapter 4 · Where to start
Chapter 4 · Where to start

Every business automates different things.

Pick your type of business and see what's worth automating first. Whatever you pick is saved for your proposal.

Automatic replyPriority Every inquiry, answered instantly.
Online bookingPriority The person picks the time; reminder beforehand.
Quote follow-upAdd-on No proposal goes without follow-up.
Pipeline and tasksAdd-on Every inquiry with its stage and owner.
One inbox for every channelAdd-on WhatsApp, email and Instagram in one place.
Follow-up sequencesAdd-on Useful content until they decide.
Dashboard and reportsAfter Which channel brings in the most customers.
For professional services, the first step is
Automatic replyOnline booking

Your sale starts with a conversation and is decided in a meeting. The first step is to reply instantly, book meetings without the back and forth, and never leave a proposal without follow-up.

Your journeyInquiry → meeting → proposal

We start with what wins back the most sales in your case and add automations month by month.

In every caseEvery channel in CIEREMEvery contact with its source and stageImprovements every month, within your plan
I want to automate my business

Indicative: we define it in the diagnosis with your audience, your industry and your goals.

A well-implemented CRM shows in just one thing: the sales you stop losing.

Next: Chapter 5 · From inquiry to sale
Chapter 5 · From inquiry to sale

A full CRM isn't enough. What matters is how many inquiries close.

We automate every step so no inquiry goes cold. And we measure everything: how long you take to reply, how many go without follow-up and how many close.

The journey of every inquiry Included in your plan
The inquiry comes in: on any channel01WhatsApp, Instagram, a form or email.
It gets a reply: in seconds02With their name, information and the next step.
It's recorded: with source and stage03And someone on your team gets a task.
It moves forward: with follow-up until they decide04Sequences, reminders and quote follow-up.
They buy: and buy again05Reviews, after-sales and repeat-purchase campaigns.
Three things that change from day oneResponse → nobody waitsInstantlyFollow-up → nobody forgetsAutomaticPipeline → everyone sees the same thingIn plain sight
That's why a CRM isn't a contact list: it's everything that happens, on its own, between the inquiry and the sale.
What most people look at
A CRM full of contacts nobody usesSeparate tools that don't talk to each otherMessages read and left unanswered
What we measure
Time to first replyInquiries without follow-upQuotes followed upOpportunities by stageClose rateRepeat purchases and reviews
We also track
Overdue tasksMeetings bookedInquiries by channelContacts reactivatedValue per customer
Inquiries by channelReport · sample
WhatsApp38%
Website form27%
Instagram20%
Email15%

Every month you get a report with how many inquiries came in, how long they took to be answered, how many moved forward, how many closed and what we propose to automate next.

For all that to work, you need more than a license.

Next: Chapter 6 · Why a team
Chapter 6 · Why a team

A license isn't a system. A team, yes.

Many businesses pay for a CRM nobody set up, that the team doesn't use and that doesn't talk to the rest of their tools. A sales system needs diagnosis, setup, messages, integrations and training working together.

Just the toolA free­lancerMejor Digital
Diagnosis of your sales process NoSometimesIncluded
CRM set up to your stages SometimesYesIncluded
Channels centralized in one inbox SometimesSometimesIncluded
Automations built and tested NoSometimesIncluded
Messages written for every step NoSometimesIncluded
Integration with your website, store and ads NoSometimesIncluded
Trained team and improvements every month NoNoIncluded
Social media, web and ads in the same plan NoNoIncluded
YesSometimesNo
What changes with us
Eight differences you notice in every inquiry.
Processes before software First how you sell, then the tool.
CIEREM, a complete CRM Landing pages, pipeline, email, WhatsApp and automations in one place.
One place to handle everything Every channel, with history per contact.
Replies in seconds 24/7, in your tone and with your information.
Nothing is left to memory Tasks, alerts and sequences that create themselves.
Connected to what you already use Website, store, ads, calendar and your current CRM.
Your team actually uses it Training and hands-on support, not a manual.
Continuous improvement Every month, new automations within your plan.

Here we're talking about your CRM. But your plan can take care of all your marketing.

Next: Chapter 7 · All included
Chapter 7 · All included

Your CRM is the focus. Your MD+ plan takes care of everything else.

Automation and CRM are part of the MD+ Methodology: a full team, one monthly fee and every service included. This month, the CRM and channels; next month, the sequences and campaigns. No new quotes.

See the full MD+ Methodology →
Automation and CRM Process diagnosis How an inquiry comes in and moves forward
Automation and CRM CIEREM and pipeline Stages, fields and contacts migrated
Automation and CRM Channels in one inbox WhatsApp, Instagram, email and web
Also included Social media posts Design and copy

For illustration: each month's mix is defined with you, based on your goals and your plan's volume.

01 · MD+ Analyze Your business, your competitors and your numbers.
02 · MD+ Define Priorities, stages and each month's mix.
03 · MD+ Detect Opportunities spotted before they become emergencies.
04 · MD+ Execute The whole team, measured and reported.
All 15 services, included in every plan · highlighted, the ones on this page
StrategyGoogle AdsMeta, TikTok and LinkedIn AdsSocial mediaDesign and brandingWebsites and landing pagesEcommerceMercadoLibreSEO and contentEmail marketingCRMFunnelsAutomationAIDigital transformation
One-off One project per month, like the CRM implementation or one automation.
Starter One ongoing workstream, like your automations, plus the occasional extra request.
Most popular · + CIEREM Plus CRM, automations, campaigns and social media in parallel. Enough for most businesses.
Special projects · + CIEREM Intensive For special projects: several teams, branches or projects at once.

Every plan has the same team and all the services: what changes is the monthly workload. No minimum term. The CIEREM license is paid separately: on Plus and Intensive we cover one account while the plan is active; on Starter and One-off you always pay for it. Each plan covers one account; if you have several projects, you can add extra accounts.

Get plans and pricing

What happens after you fill in the form? Here's what your first 90 days look like.

Next: Chapter 8 · How we start
Chapter 8 · How we start

Your first 90 days. No surprises.

You know what happens at every stage, what we do and what your team sees. Walk through the timeline.

Two people checking an order with a folder and a box ready to ship
Day 1: the discovery meeting
Day 1 Welcome

We kick off with a meeting to get to know your business, how you sell today, which channels you use and who handles what.

What we do Discovery meeting with youReview of channels, tools and teamWe introduce you to your account lead
What you see One account lead and one communication channelNothing complicated to prepare

Timelines depend on the number of channels, integrations and automations, and on the plan you choose; in the discovery meeting we give you a realistic picture.

Behind every implementation is a team with more than ten years of experience growing brands.

Next: Chapter 9 · Who we are
Meet us in 4 minutes
Chapter 9 · Who we are

A team that uses, every day, the same system it builds for you.

We are Mejor Digital, a digital marketing agency based in Nordelta, Buenos Aires. Pablo Rodriguez (Founder & Director) and Romina Valladolid (Founder & Creative Director) lead the team that implements CIEREM and automates follow-up for small businesses, startups and companies in Argentina and the region. #HayEquipo

2015growing brands
15disciplines in one team
9certifications
AR·USNordelta and Miami
Real case · This very page When you fill in the form, exactly what we described happens.

Your inquiry goes into CIEREM with its source and campaign, you get an automatic email with how we work, our plans and pricing, and the team gets an alert with your inquiry in the pipeline and an owner. If you message us on WhatsApp, it lands in the same inbox. It's the same system we implement in your business: we use it ourselves every day.

Form connected to CIEREM
Automatic email with plans and pricing
Internal alert to the team
Pipeline with stages and an owner
Follow-up reminder
WhatsApp in the same inbox
Discovery meeting booked
Source and campaign recorded
What our clients say
Don't take our word for it.
+140brands supported
+10years growing brands
7countries with active accounts
Veterinary laboratory
We get fast answers that match what we need. They get more involved in our industry every day, coming up with new ideas to improve not just our image but our sales too. A reliable, effective ally to help us grow online.
John Martin
1 / 6

Still have questions? These are the ones we get asked most.

Next: Frequently asked questions
CIEREM, automation and the MD+ Plan

Frequently asked questions

Can't find your answer? Message us and a real person from the team will reply.

Ask us on WhatsApp

It's the CRM we work with: a platform that brings contacts, your sales pipeline, WhatsApp, Instagram, email, forms, scheduling and automations together in one place. We implement it and set it up around the way your business sells.

Chapter 10 · Your turn

Tell us how you follow up on inquiries today and we'll send you plans and pricing.

Team meeting reviewing data on a tablet and a report
Plans, pricing and terms, straight to your inbox.
01You fill in the form (it takes less than a minute).
02We email you how we work, our plans and pricing.
03You sign up directly, or we book a discovery meeting.
No minimum termYour CIEREM account is yoursNo technical team needed on your sideOne account lead
I'd rather message on WhatsApp
Get plans and pricing
Less than a minute. No commitment, no minimum term.
Here's what we already have from you: 3 tasks to automate
How do you handle inquiries today?
What matters most to you?

Your details are only used to send you the proposal. See our privacy policy.

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